engineering

FireFighting Protocol

Resolve Production Incidents 5x Faster (Without the Panic)

Structured incident response + clear escalation = faster resolution, better communication, less stress.

Every minute of downtime costs $5,600 (industry average)

Terry MacGregor

Founder of SequenceStack

Why You Need This

Stop letting production fires turn into dumpster blazes. This battle-tested incident response sequence transforms chaotic emergencies into coordinated recovery operations. Clear roles, automated communication, and systematic troubleshooting get your team back to shipping instead of firefighting.

The Problem

✗Incidents turn into chaos with unclear responsibilities
✗Key stakeholders find out about outages from Twitter
✗Escalation paths break down under pressure
✗Hours wasted on blame instead of solutions

The Solution

✓Cut MTTR by 70% with structured response
✓Eliminate communication gaps during crisis
✓Get automatic status updates to stakeholders
✓Build learning culture with blameless reviews

Who is this for?

SREs and DevOps engineers on-call rotation
Engineering managers responsible for uptime
Incident commanders leading response efforts
Platform teams managing critical infrastructure

Free

Normally $49

How to use this sequence:

Download the sequence JSON file
Go to your SequenceStack app dashboard
Navigate to the "Sequences" tab
Click the "New Sequence" button
Select the "Import JSON" option
Select the downloaded JSON file
Your sequence will be ready to use!