Last Modified: September 12, 2024

Acceptance of the Terms of Use

These terms of use are entered into by and between you Periscoped, LLC, the operator of SequenceStack ("Company," "we," or "us"). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, "Terms of Use"), govern your access to and use of https://www.sequencestack.com including any content, functionality, and services offered on or through https://www.sequencestack.com (the "Website"), whether as a guest or a registered user.

Please read the Terms of Use carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by these Terms of Use and our Privacy Notice, found at www.sequencestack.com/privacy, incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Notice, you must not access or use the Website.

This Website is offered and available to users who are 18 years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter.

Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

Accessing the Website and Account Security

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.

You are responsible for both:

  • Making all arrangements necessary for you to have access to the Website.
  • Ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.

To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete. You agree that all information you provide to register with this Website or otherwise, including, but not limited to, through the use of any interactive features on the Website, is governed by our Privacy Notice www.sequencestack.com/privacy, and you consent to all actions we take with respect to your information consistent with our Privacy Notice.

As part of the registration or account creation process, you will create login credentials by selecting a password and providing an e-mail address or by linking another account, such as your Google account. You must treat all login credentials as confidential, and you must not disclose such information to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

API License and Usage

Grant of License

Subject to your compliance with these Terms, SequenceStack grants you a limited, non-exclusive, non-transferable, revocable license, during the Term, to access and use the SequenceStack API solely for the purpose of integrating your applications, services, or tools with SequenceStack's platform. This license is granted for your internal business purposes only. You acknowledge that there are no implied licenses granted under the Terms. SequenceStack reserves all rights that are not expressly granted.

Restrictions

You agree that you will not:

  • Copy, modify, or create derivative works of the API, in whole or in part;
  • Use the API in a way that exceeds reasonable request limits or circumvents any technical limitations, including rate limits, that we may impose;
  • Combine or integrate the API with any software, technology, services, or materials not authorized by SequenceStack;
  • Use the API in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property right or other right of any person, or that violates any applicable law;
  • Use the API for any illegal or unauthorized purpose, including the collection of personal data without proper consent or in violation of applicable privacy laws;
  • Reverse-engineer, decompile, or attempt to derive the source code of the API, in whole or in part, or any software provided by SequenceStack; or
  • Sell, rent, sublicense, or redistribute the API or access to the API without prior written permission from SequenceStack.

API Modifications

SequenceStack reserves the right to modify, limit, or discontinue access to the API at any time. While we aim to provide a stable API, we cannot guarantee future updates or ongoing compatibility with previous versions.

Data and Privacy

You are responsible for ensuring that any data collected, used, or shared through the API complies with all applicable laws and regulations. SequenceStack encourages best practices in data handling, but we are not responsible for how third parties, such as your customers or partners, use data collected via the API.

SequenceStack may collect certain information through the App about you or your end users. By accessing, using, and providing information to or through the API, you consent to all actions taken by us with respect to your information in compliance with the then-current version of our privacy policy.

Termination of API Access

SequenceStack reserves the right to terminate or suspend your access to the API at its discretion if we believe that your use violates these Terms, applicable law, or poses a risk to the security or stability of our platform. We will make reasonable efforts to notify you if such action is necessary.

Limited Support and Availability

These Terms do not entitle you to any support for the API. While we strive to offer a reliable service, we do not make any commitments regarding uptime, availability, or customer support.

API Disclaimer of Warranties

The SequenceStack API is provided "as-is" without any warranties, express or implied. SequenceStack disclaims all warranties, whether express, implied, statutory, or otherwise. SequenceStack specifically disclaims all implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and all warranties arising from course of dealing, usage, or trade practice. SequenceStack will not be liable for any interruptions, modifications, or third-party use of data resulting from your use of the API.

Indemnification

You agree to indemnify, defend, and hold harmless SequenceStack and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable attorneys' fees, arising from or relating to your use or misuse of the API.

Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms of Use permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser for display enhancement purposes.
  • If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

You must not:

  • Modify copies of any materials from this site.
  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website. If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

Trademarks

The Company name, the term SEQUENCESTACK, the SequenceStack logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

Use of Logos and Company Names

By using SequenceStack, you grant Periscoped, LLC, a non-exclusive, worldwide, royalty-free license to display your name and logo in its promotional material, including but not limited to, marketing publications, client lists, and case studies, for the purpose of promoting and referencing your use of the SequenceStack services. You may withdraw this permission at any time with written notice to SequenceStack.

Prohibited Uses

You may use the Website only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Website:

  • In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
  • To send, knowingly receive, upload, download, use, or re-use any material that does not comply with the Content Standards set out in these Terms of Use.
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses or screen names associated with any of the foregoing).
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website, or expose them to liability.

Additionally, you agree not to:

  • Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Website, including their ability to engage in real time activities through the Website.
  • Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
  • Use any manual process to monitor or copy any of the material on the Website, or for any other purpose not expressly authorized in these Terms of Use, without our prior written consent.
  • Use any device, software, or routine that interferes with the proper working of the Website.
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
  • Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Website.

Subscription Services and Billing

This section of the SequenceStack Website Terms of Use governs your subscription to the SequenceStack services. The SequenceStack platform is available for use free of charge until a user's team reaches 10 users. Once this limit is exceeded, a subscription fee of $6 per seat per month will be charged to access the platform ("Subscription Fee"). By adding an 11th user, you agree to pay the applicable fees. Your subscription will be activated upon successful payment of the applicable subscription fee.

Payment

Subscription Fees are billed monthly on a recurring basis, beginning the day you subscribe to the services. Payment will be processed using the credit card information provided by the user at the time of subscription or as updated thereafter. You must provide valid payment information and ensure that it remains accurate and up-to-date throughout the duration of your subscription. By subscribing to the SequenceStack services, you authorize us to charge the applicable Subscription Fee to your credit card on a recurring monthly basis.

Automatic Renewal

Subscriptions will renew automatically, continuing monthly until canceled by the user. Users may cancel their subscription at any time through their account settings on the SequenceStack platform.

Cancellation Policy

Users can cancel their subscription at any time; however, the cancellation will become effective at the end of the current subscription cycle. Users will be charged for the full billing cycle in which the cancellation occurs, and no prorated refunds will be offered. Subscriptions must be canceled before the billing date to avoid charges for the next billing cycle.

No Refunds

All payments are non-refundable except in our sole discretion or as required by law. Users may appeal for a refund under extenuating circumstances by contacting support@sequencestack.com. Each case will be reviewed on an individual basis, and the granting of refunds is at the Company's sole discretion.

Account Modifications

In the event of a downgrade, users will need to deselect users from their team to comply with the new team limit. Failure to comply with the payment of Subscription Fees will result in the deactivation of access to paid features.

Non-Payment

If a Subscription Fee is not paid on time, the user's data will be subject to deletion from our system after 30 days from the date of the failed payment attempt. Once deleted, data cannot be recovered.

Changes to Subscription Terms

The Company reserves the right to modify subscription plans, services, and pricing with prior notice to users. Such changes will be effective at the start of the next billing cycle following the change. Continued use of the SequenceStack platform after changes to the subscription terms shall constitute consent to the changes.

Disclaimer of Warranties

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE.

Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE.

Governing Law and Jurisdiction

All matters relating to the Website and these Terms of Use, and any dispute or claim arising therefrom or related thereto shall be governed by and construed in accordance with the internal laws of the State of Maryland. Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Maryland, in each case located in the City of Baltimore and County of Baltimore.

Contact Information

This Website and SequenceStack is operated by Periscoped, LLC. All notices of copyright infringement claims should be sent to support@sequencestack.com. All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to: support@sequencestack.com.

Questions about these terms? Please contact us at support@sequencestack.com